Complaints and Appeals Webform

1. Complaint Form for Complaint Concerning Aspen Medical Training

   This form is used to make a complaint about Aspen Medical Training. This form can be used by anyone – learners, Aspen Medical personnel, industry personnel, or a community member – who wishes to make a complaint about Aspen Medical Training. How to lodge a complaint: - Complete all sections of this form; or - Request a copy of this form to complete by completing an enquiry here: https://aspenmedical-trainingacademy.com.au/participant-information/complaints-and-appeals-policy/

   Step 1 of 2

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   Section 1: Your Details

   Please note: You can remain anonymous, but this may limit the investigation of your complaint.

   Your Name

   Prefix Mr.Mrs.MissMs.Dr.Prof.Rev. First Last

   Your Postal Address

   Street Address Address Line 2 City ZIP / Postal Code Country AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos IslandsColombiaComorosCongoCongo, Democratic Republic of theCook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzechiaCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFalkland IslandsFaroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly SeeHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKorea, Republic ofKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacauMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth MacedoniaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestine, State ofPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint MartinSaint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyria Arab RepublicTaiwanTajikistanTanzania, the United Republic ofThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUS Minor Outlying IslandsUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVenezuelaViet NamVirgin Islands, BritishVirgin Islands, U.S.Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland Islands

   How Can We Reach You?

   Preferred Method of Contact

   EmailPhone

   Your Email Address

   Email Address Confirm Email Address

   Your Phone

   Section 2: Your Complaint

   2.1 Please tick the type of complaint you have. You can make more than one selection.

   Learner enrolment and services

   Assessment processes and decisions

   Training delivery

   Trainer/assessor conduct

   Training equipment and resources

   Access and equity issues

   Process and outcome of recognition of prior learning

   Health and safety or training environment concerns

   Training fees and payments

   Other (please specify in the comment box below)

   Your Comments

   Section 3: Have you raised your complaint with any other agency?

   3.1 Have you taken this complaint to another agency/organisation?

   Yes - If yes, please provide name of agency/organisation, include dates and the outcome.No

   If answered yes above, please povide name of agency/organisation, include dates and the outcome.

   Section 4: Resolving your complaint

   4.1 Provide a brief outline of your complaint (you may attach additional documents if relevant). Wherever possible, you should include relevant dates, persons involved, venue and reference to documents.

   File

   Max. file size: 8 MB.

   4.2 What would you like the outcome of this complaint to be?

   Please check the box below to confirm you agree with the following statement:(Required)

   I declare that the information provided by me is, to the best of my knowledge, true and correct.

   Date

   MM slash DD slash YYYY